Saxtet Publications
catalogue > terms and conditions

Terms and Conditions

Postage and Packaging

Postage and packaging costs are based on the total weight and the delivery address of your order. (Minimum charges apply to all zones.)

Delivery

We aim to despatch goods within three working days after receipt of the order. You will be notified by email if there is a delay sending your order. UK orders are sent by first class post; overseas orders are sent by Airmail.

Out of Stock Items

If you order an item which is out of stock, you will be notified by email of the delay with the option of a refund for that item.

Method of Payment

We accept Visa, MasterCard, Visa Electron, Maestro, Eurocard and Solo payment methods through our secure third-party WorldPay payment processing system.

Security

Secure Online Ordering

Prices

Invoices will be issued in pounds sterling and your credit card company will convert the payment into your own currency. Price information displayed on the Saxtet Publications website is subject to change without notice.

Tax Charges

The current rate of VAT in the UK on printed music is 0%. There may be local taxes for which the customer is liable at the point of importation. These are the responsibility of the customer.

Privacy

We do not pass your details on to third parties.

Refunds

We will always replace or refund faulty items, providing that you notify us of the problem on receipt and return the relevant item. We will also consider refunds in other circumstances if you contact us and explain why you are dissatisfied.

Guarantees and Disclaimers

All the information provided on this site is merely intended to be informative. We cannot guarantee that it is comprehensive, up-to-date, or fully accurate.

The site contents are therefore not intended to provide or imply any warranties and we cannot be held responsible for any action that is taken arising from the site contents.

Contact Details

If you have any questions about your order or any aspect of our on-line sales, please contact us.